I fear I am becoming the type of service provider I try to avoid: the one who contractualizes everything. The one who qualifies promises of superior service with phrases which begin, “In the event,” “Should you,” and “Just in case.” The kind of service provider who focuses more on business, i.e., getting paid, than on [...]
Category Archives: fees
Psst: Your gift? It's a really big deal.
Graphic designer Havana Nguyen said something to me two weeks ago that really hit home today. “You might think what you do is no big deal,” she began, “but to us mortals, it’s a big deal.” A bit overstated, but what Havana was talking about were gifts–those natural abilities which all of us are born [...]
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